- Kanpai Designs is still open online 24/7 to accept orders.
- There may be delays in production and shipping due to COVID-19
SHIPPING & HANDLING:
Default shipping is through USPS and I handling all the packing and shipping.
- I ship both domestically and internationally.
Shipping & handling times:
- Shipping and handling can take 1 to 3 days. Once shipped, most domestic order can take anywhere from 2 to 10 day business days to be delivered to you.
- International orders may vary from 2 to 12 weeks depending on the carrier.
- Shipping time might vary depending on location, shipment method and other factors.
Pre-orders will be shipped once the items are in hand. Sometimes this can take 4-6 weeks to arrive to my doorstep from the manufacturer. If you purchase in stock items with a pre-order, those items will be held until the pre-ordered item is in stock. To avoid the wait, please purchase the items separately. Thanks!
You can select your preferred payment method at checkout.
- We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.
Note that additional exchange fee may apply if your currency is other than US dollars.
RETURNS & EXCHANGES:
Currently, I'm not accepting refunds or exchanges. Please, feel free to email me at firstname.lastname@example.org for any questions or concerns.